Projectmanagement - ICT voor de Business Informatiemanagement - Procesmanagement

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PRINCE2TM 2009 Edition - Guide de Poche (french version)
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BS ISO/IEC 20000-1:2005 IT Service Management - Part 1: Specification (english version)
BS ISO/IEC 20000-1:2005 IT Service Management - Part 1: Specification (english version)
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 ISBN: 9780580475296

Prijs: €145,00

Auteur: BSI

Specification for Service Management ISO 20000

This part of the ISO/IEC 20000 standard promotes the adoption of an integrated process approach to effectively deliver managed services to meet the business and customer requirements

Please note that this publication comes as a shrink-wrapped document and not a bound book.

Dit boek is op Friday 08 September 2006 aan ons assortiment toegevoegd.
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